IES Abroad
  • Recruiting and Advising
  • Chicago, IL, USA
  • Full Time

Bilingual Diversity Relations Coordinator

Status: Full-time, exempt  

Schedule: M-F, 8.30 am-4.30 pm, including occasional evening and weekend work and possible travel based on seasonal business needs and position requirements

Reports to: Director of Diversity Recruiting & Advising

Direct reports: None

Start date: ASAP

Location: Chicago

About us:

Everything we do is about the IES Abroad student. Our profoundly passionate team of study abroad professionals believes in creating once-in-a-lifetime educational adventures that transcend expectations. Our goal is to rock the world of some 9,500 study abroad students every year.

From our headquarters in Chicago to our 400+ study abroad programs in 85 global locations worldwide, we create authentic global education and life-affirming cultural experiences. We work at IES Abroad because we believe that every student should have the opportunity to go abroad - especially in a fun, safe, and superior academic and cultural environment.

We believe so strongly in the power of our program, that we actively recruit students from diverse populations and provide more than $5 million in scholarships year after year. We are proud that our students are as diverse and exciting as the countries we study.

We're not ashamed to admit, we're a little bit obsessed with international education.

Summary of position:

The IES Abroad Diversity Department is responsible for implementing the Initiative to Diversify Education Abroad (IDEA). The IDEA has three primary functions: 1) to recruit underrepresented students to apply and attend IES Abroad standard and customized programs; 2) to provide top quality, pre-departure advising, preparation, and service unique to the needs of underrepresented students and students who have historically faced adversity, as needed; 3) to provide high quality diversity-related guidance and resources to U.S. colleges and universities in the IES Abroad consortium, and to provide leadership on diversity matters in the field of education abroad overall. This position will assist the Director of Diversity Recruiting & Advising in implementing this initiative.

Job responsibilities:

  • Assist Director of Diversity Recruiting & Advising and Diversity Relations Managers in developing and managing on-going relationships with study abroad advisors and offices of multicultural affairs, and faculty as appropriate, at US Hispanic-serving Institutions (HSIs), for diversity outreach purposes.
  • Primarily recruit student applicants and enrollees attending US HSIs..
  • Assist in establishing relationships with advisors, administrators, and faculty of non-IES Abroad member colleges and universities as regards IES Abroad's diversity initiative opportunities, resources, and support for staff and students.
  • Work closely with IES Abroad's Advising team to assist with student advising for students from HSIs seeking assistance unique to their diverse backgrounds.
  • Provide support as a creative strategist to develop new approaches for reaching targeted diversity recruitment, relevant college relations outreach goals, staff diversity training needs, and diversity scholarships fundraising objectives.
  • Assist in developing and updating diversity-related materials, Web content, social media strategy, image database, student data analysis, student databases, proposals, presentations, and other items that help meet the recruiting, advising, and leadership objectives of the Diversity Department.
  • Execute related administrative tasks, as needed, and other projects and duties as assigned.
  • Other responsibilities and duties required:

               Any other task or duty as assigned or required regular and predictable attendance is an essential function of this position

Experience & Qualifications/Skills:

  • A minimum of 2-4 years of experience working with, advising, or recruiting students in a higher education setting is preferred
  • Fluency in Spanish required
  • Strong written and interpersonal communication skills
  • Strong advising skills
  • Ability to prepare and present effective presentations
  • Talent for organizing and prioritizing multiple tasks
  • Ability to work independently and as a team player
  • Strong customer service skills and focus
  • High level of enthusiasm, energy, flexibility and diplomacy
  • Strong leadership aptitude
  • Skilled in handling stressful situations, i.e., advising anxious students and parents
  • Passion for embracing business process improvement opportunities, and handling sensitive topics of diversity
  • Experience in the field of study abroad, diversity, or multicultural affairs in a secondary education or higher education setting is a plus
  • Personal study abroad experience preferred, but not necessary
  • Good working knowledge of Microsoft Office, specifically Excel, PowerPoint, and database literacy
  • Exceptional team player: proactive and responsible, with the ability to learn rapidly
  • US-based travel will be required (estimated at 40-50% seasonally)


  • Bachelor's degree required; Master's degree preferred
  • Must have valid US Driver's license and ability and willingness to drive as required

How to Apply:

All applicants should submit an application including cover letter, resume, and salary requirements by clicking 'Apply Now' at the right hand side of this page.

Please visit for more information about working at IES Abroad.

Equal Opportunity Employment:

Treating all people with respect is at the core of who we are.

As an equal opportunity employer, we recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, sex (including pregnancy), disability, age, veteran status, citizenship, gender, gender expression, gender identity, sexual orientation, genetic information and/or other protected status as required by applicable law.

When you join IES Abroad, you're part of a diverse community of global leaders who know that our differences in skills and backgrounds are just as important as our shared passions and mission. Surrounded by a mix of talented professionals, you find yourself wanting to come to work, and, more importantly, wanting to stay and advance our mission together.


This job description reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. The duties above are not to be considered a complete list of duties and responsibilities assigned to this position. Temporary modifications to provide reasonable accommodations do not waive any essential functions of the job requirements.


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