IES Abroad
  • Academics
  • Chicago, IL, USA
  • Full Time

Status: Full-time/exempt

Schedule: M-F, 8.30 a.m. 4.30 p.m., including occasional evening and weekend work based on seasonal business needs/position requirements. Note: This is an exempt position, and due to the time difference between Chicago and the Centers, there may be a need to work outside of core hours. Early-morning hours may be necessary on occasion.

Reports to: Academic Project Manager

Direct reports None

Start date: ASAP 

Location Chicago, IL, USA

About us:

Everything we do is about the IES Abroad student. Our profoundly passionate team of study abroad professionals believes in creating once-in-a-lifetime educational adventures that transcend expectations. Our goal is to rock the world of some 8,000 study abroad students every year.

From our headquarters in Chicago to our 140+ study abroad programs in 85 global locations worldwide, we create authentic global education and life-affirming cultural experiences. We work at IES Abroad because we believe that every student should have the opportunity to go abroad - especially in a fun, safe, and superior academic and cultural environment.

We believe so strongly in the power of our program, that we actively recruit students from diverse populations and provide more than $4 million in scholarships year after year. We are proud that our students are as diverse and exciting as the countries we study.

We're not ashamed to admit, we're a little bit obsessed with study abroad.

Summary of position:

The Program Associate provides program support and administrative assistance to the Program Deans as assigned and reports to the Academic Project Manager. Each Program Associate works with a portfolio of Centers acting as the main contact for their center and Chicago staff. They collaborate with other departments to ensure the accuracy of the information provided to students and alumni. They also work in a variety of projects which includes: facilitating course registration, maintaining predeparture information and program content online. In conjunction with the Program Deans, the Program Associate also provides logistical support on program and academic development such as grade appeals, course evaluations, syllabus review, and research for new academic initiatives.

Experience & Qualifications/Skills

  • 2+ years' experience in an administrative role
  • Strong computer skills including but not limited to webpage content management, Microsoft Office, and database entry skills
  • Excellent written and verbal communication skills
  • Experience working with multiple cultures
  • Strong attention to detail with the capacity to maintain accurate records
  • Strong organizational skills
  • Extremely strong interpersonal skills
  • Ability to cooperate with all stakeholders
  • Takes responsibility for actions, results and mistakes
  • Ability to exercise sound judgment when handling a variety of issues
  • Strong problem solving skills
  • Strong self-direction and initiative skills
  • Act in a professional manner at all times
  • Ability to be flexible and adaptable in a changing environment
  • Meets commitments on a consistent and timely basis with infrequent unplanned absences
  • Maintains a positive can-do attitude even during stressful situations
  • Ability to organize and prioritize multiple projects simultaneously and to meet deadlines
  • Ability to work both independently and as a team player

Additional Information:

  • Experience living and / or working or studying abroad desirable
  • Ability to read, write and speak a second language is a plus
  • 0% travel for this position

Education Licenses and/or Certifications etc:

  • Bachelor's degree or equivalent work experience

Application Deadline: 

Open until position is filled.

No phone calls or emailed status inquiries accepted.

How to Apply:

All applicants should submit an application including cover letter, resume and salary requirements by clicking 'Apply Now' at the right hand side of this page.

Please visit http://www.iesabroad.org/study-abroad/about/employment for more information about working at IES Abroad.

 

 

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