IES Abroad
  • Recruiting and Advising
  • Chicago, IL, USA
  • Full Time

Status: Full-time, exempt
Schedule: M-F, 8.30a.m. 4.30p.m, including occasional evening and weekend work and approximately 50% travel based on seasonal business needs and position requirements.
Reports to: Associate Director of College Relations
Direct reports: None
Start date: ASAP
Location: This position is based in Chicago with approximately 50% nationwide travel seasonally

About us:

Everything we do is about the IES Abroad student. Our profoundly passionate team of study abroad professionals believes in creating once-in-a-lifetime educational adventures that transcend expectations. Our goal is to rock the world of some 8,000 study abroad students every year.

From our headquarters in Chicago to our 140+ study abroad programs in 85 global locations worldwide, we create authentic global education and life-affirming cultural experiences. We work at IES Abroad because we believe that every student should have the opportunity to go abroad - especially in a fun, safe, and superior academic and cultural environment.

We believe so strongly in the power of our program, that we actively recruit students from diverse populations and provide more than $4 million in scholarships year after year. We are proud that our students are as diverse and exciting as the countries we study.

We're not ashamed to admit, we're a little bit obsessed with study abroad.

Summary of position:

The College Relations Manager performs three primary functions: to recruit students to apply and attend IES Abroad programs; to provide top quality pre-departure advising, preparation and service for all IES Abroad students; and to provide high quality service to U.S. colleges and universities in the IES Abroad consortium.

Essential job responsibilities & duties:

  • Manage on-going relationships with IES Abroad consortium study abroad advisors
  • Recruit student applicants and enrollees
  • Establish and/or develop relationships with advisors, administrators, and faculty of non-IES Abroad member colleges and universities
  • Serve as back up to Regional College Relations Managers by attending study abroad fairs and giving presentations
  • Establish and/or bridge relationships with advisors, administrators, and faculty of non-IES Abroad member colleges and universities
  • Serve as prospective students' advisor and main IES Abroad contact.
  • Serve as analyst for enrollment in the region
  • Serve as creative strategist to develop new approaches for reaching targeted recruitment and college relations goals
  • Serve as the departmental expert on specific IES Abroad international programs
  • Assist as needed in delivering materials to consulates for student visa processing


  • Regular and predictable attendance is an essential function of this position
  • Other duties and projects as assigned or required

Experience & Qualifications/Skills:

  • Strong written and interpersonal communication skills
  • Strong advising skills
  • Ability to prepare and present effective presentations
  • Talent for organizing and prioritizing multiple tasks
  • Ability to work independently and as a team player
  • Strong customer service skills and focus
  • Ability to handle/manage high call and email volume
  • High level of enthusiasm , energy, flexibility and diplomacy
  • Strong leadership aptitude
  • Skilled in handling stressful situations, i.e., advising anxious students and parents
  • Passion for embracing business process improvement opportunities
  • 3-5 years of experience in the field of study abroad or related experience in higher education preferred
  • Experience working with or advising students
  • Proven track record in recruitment, customer service, higher education admissions, or study abroad advising
  • Personal study abroad experience preferred
  • Good working knowledge of Microsoft Office, specifically Excel and database literacy
  • Exceptional team player: proactive and responsible, with the ability to learn rapidly

Education Licenses and/or Certifications etc.:

  • Bachelor's degree required
  • Must have valid US Driver's license and ability and willingness to rent car/drive as required

Physical demands:

  • This job requires US-based travel, by car and/or airplane, estimated at 50% seasonally - some nights and weekends required
  • Must be able to drive several hours per day, as needed (approx. 25%)
  • Ability to remain in a seated position for the majority of the day while in office (between 70% -100% of work time)
  • Ability to stand for several hours per day/long periods of time while attending study abroad fairs or giving presentations (approximately 50%)
  • Ability to work for extended and continuous periods in office operating a computer, phone and other office equipment i.e., a copier and computer printer (between 70% -100% of work time)
  • Need to occasionally move about inside the office to access file cabinets from 5% to 10% of work time
  • Ability to lift or move supplies, equipment, boxes, documents and materials weighing up to 40lbs from 10% to 15% of work time in office as well as in conjunction with travel
  • Must be able to communicate via phone, email, and in-person with employees, students, parents and intuitional contacts for the majority of the day (between 70% -100% of work time)

Working conditions/Environment:

  • Must be available to participate in 24/7 emergency coverage (by cell phone), as needed
  • This job requires US-based travel, by car and/or airplane, estimated at 50% seasonally
  • May be required to work some nights and weekends as required by the needs of the department and this position
  • Must be able to work in office on a daily basis

Fiscal responsibilities:

  • Responsible for purchases via company credit card and ability to process expense reports in a timely and accurate manner
  • Follow procedures set by IES Abroad policy with regards to business expenditures/travel costs


This job description reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. The duties above are not to be considered a complete list of duties and responsibilities assigned to this position.

Application Deadline: 

Open until position is filled.

*Please note there is no relocation for this position.  This position is based in Chicago*

No phone calls or emailed status inquiries accepted.

How to Apply:

All applicants should submit an application including cover letter, resume, at least 2 writing samples and salary requirements by clicking 'Apply Now' at the right hand side of this page.

Please visit for more information about working at IES Abroad.

Equal Opportunity Employment:

IES Abroad is an equal opportunity employer and encourages applications from all qualified candidates. We strive to treat people with respect; fully utilizing employee's abilities and promoting workforce diversity.

We are committed to a policy of equal opportunity and do not discriminate on the basis of race, color, religion, sex (including pregnancy), disability, age, national origin, citizenship, gender, gender expression, gender identity, sexual orientation or genetic information or veteran status and/or any other status protected by applicable laws.

IES Abroad
  • Apply Now

  • * Fields Are Required

    What is your full name?

    How can we contact you?

    By clicking the button above, I agree to ApplicantPro's Applicant Information Use Policy.

  • Sign Up For Job Alerts!

  • Share this Page
  • Facebook Twitter LinkedIn Email
Logo Advisors & Faculty Alumni Parents About Us Contact Us Sign In Register Find a Program Apply Scholarships Internships